Claim Psychology Sessions with Private Health Insurance
Make your private health insurance work for you. Access your private health psychology rebates
Claim back your online psychology sessions
Accessing your private health insurance rebates for your psychology sessions has never been easier.
Learn how to make your private health insurance work for you and your mental health.
Claim your rebate
How to claim insurance rebates for psychology sessions
Several private health insurers like Bupa, AHM and HCF allow their members to claim rebates for psychology services under their extras policy. If you are unsure whether psychology is included in your private health insurance policy, we have a helpful article which sets out how to claim the cost of therapy.
After you have confirmed that your private health insurance policy provides rebates for psychology sessions, you can book a session with any one of Talked's psychologists.
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Which health insurers can I claim from?
Talked strictly vets its psychologists. All Talked psychologists are AHPRA and Medicare registered. We ensure that our psychologists meet the requirements of most private insurance providers.
Providers that accept Talked psychology sessions claims include:
ACA Health AHM Health Australian Unity Bupa CBHS Health CUA Health Doctors Health Fund | GMHBA HBF HIF Medibank Private Mildura Health Fund nib Police Health |
You can also claim your psychology sessions using Medicare and or through NDIS.
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What do I need to claim with my private insurance?
Most private health insurers require that you submit all claims through their portal or app. The invoice you will receive from Talked after your session is easily accessible from your dashboard.
As long as you tell us the private health insurance you wish to claim with, Talked will ensure that your invoice contains all the information your private health insurer needs to process your rebate.
Your rebate can only be processed if psychology extras are included in your policy. It's important to check your plan before paying for your psychology session.
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Frequently asked questions 
Unfortunately, no. Your private health insurer will not provide an additional rebate if you have already claimed the session through Medicare. This means that you can only claim a psychology session once, either through Medicare or your private health insurance.
Even if your private health insurance or extras policy does not include a rebate for psychology sessions, you may still be eligible for Medicare rebated psychology sessions. To claim your Medicare rebate, you will need to ensure that you have a Medicare card, a Mental Health Treatment Plan, and a GP referral letter.
You may access psychology session rebates through private health insurance if you do not have a Mental Health Treatment Plan or are not eligible for Medicare. Whilst Medicare provides up to 10 Medicare rebated sessions per calendar year, private health insurance coverage depends on your policy. If you have completed the 10 Medicare rebated sessions and your private health insurance policy covers psychology, you may continue to access psychology rebates through your insurance.
When booking a psychology session on Talked, you must specify your private health insurer and pay the full fee. Once the psychology session is completed, you will be able to download the invoice from your dashboard. This invoice will contain all the information your private health insurer needs to process your rebate. This claim can then be submitted to your relevant health insurer's portal.
Most Australian private health insurers require psychologists to be registered with the government regulator, the Australian Health Practitioner Regulation Agency. All psychologists, both clinical and general, are registered with the Psychology Board of Australia and are listed on AHPRA. Talked has made it easy to find a psychologist covered by your private health insurance by selecting the insurer via its search filters.
Talked is an accredited online therapy platform, that is proudly Australian owned and operated.
We connect you with qualified psychologists with no wait times, make booking easy, and help you claim your rebates. All from the comfort of your home.
All our psychologists are fully registered with the Australian Health Practitioner Regulation Agency (AHPRA) and have experience in providing online therapy. We have a wide range of psychologists across Australia with different areas of expertise, so you can find the right one for you.
The therapists on Talked are qualified Australian therapists consisting of General Psychologists, Clinical Psychologists, Counsellors and Psychotherapists. Every therapist is vetted and registered with a peak governing body that imposes a strict code of ethics and standards.
Yes, you can choose your own therapist or use our matching tool to find one that suits your needs. You can also book a free 15-minute consultation to make sure it’s the right fit before starting therapy.
If it doesn’t feel like the right fit, that’s completely okay. You can easily switch psychologists at any time until you find someone who feels comfortable for you
Yes, with a Mental Health Treatment Plan and referral from a GP you can claim a Medicare rebate of up to $145.25 per session with a registered psychologist on Talked.
We will handle this for you once you've booked a session.
Yes, Talked is an Australian, accredited mental health service, with our team based in Melbourne.
Talked is not a crisis service. If you are in crisis or experiencing suicidal or homicidal thoughts, please contact 000.
