Set therapy caps per employee or company wide to control your budget.
Dial the therapy support up and down to match your team's needs.
Employees can choose to transition to Medicare to continue therapy with their existing therapist.
Optionally extend support to family members and contractors.

11/10 positive experience! The Talked platform has exceeded our expectations.

Tanya Large

Head of People and Culture at Ausmed

1,700+ 5-star reviews

Only pay for therapy sessions that are needed

No wasted sessions or money, you only pay for what support your team needs.

Support is available for your team around the clock with no lock-in contracts or minimum spends.

Everything you need to support your team

Powerful insights and reporting on your teams wellness.
Personal wellbeing assessments to help your employees understand where they may need help.
Real-time chat with therapists and wellbeing resources and articles always accessible, day or night.
Therapy sessions via video, phone, text or in-person.

No wasted therapy sessions or money

Unlike traditional EAPs who charge you regardless if you use the service, we only charge you for the therapy sessions that your team actually use. No lock-in contracts, no minimum spend.

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Discover why thousands of Australians use Talked

Product Review

4.9

The best step I could of taken

by Danielle

I felt heard and validated on my first session. Have booked again and looking forward to it

Great!

by Clark

Easy to use. Clear and upfront. No surprises. Connected to a fabulous therapist.

Amazing platform for therapists!

by Michael

My experience since joining Talked has been wonderful. All of the traditional client onboarding processes are taken care of. Individual client profiles has made communicating and rebooking hassle free, plus automatic reminders are sent out before sessions (yay!)

This has helped to make things easier.

by Nicky

Throughout the hardships of life and to share it with someone who is listening and being there is helpful.

Fantastic service!

by B Robins

This service is brilliant for accessing therapy at a time that suits you, through a variety of options (video or voice call or messaging). It’s easy to book & the therapist I now use is fantastic.

In control

by Laura

Love that I can see the reviews and profile of the therapist. I can filter to match my budget but still get a quality service. My first session went really well and I've booked again.

I'm really excited about future therapy sessions

by Kat. T

I'm really excited about future therapy sessions with Tamara. She made it so easy to begin this journey. Thank you for being so kind.

Super convenient and hassle free service!

by Emma

This platform was extremely convenient and straightforward to use. There were a variety of therapists to choose from to suit my needs and the whole process was easy and hassle free.

Excellent service

by Peter

Booking and payments process was super quick and smooth and I liked that the therapy video session was directly on the platform and they don't force you to download any additional apps. I'll definitely be coming back and would also recommend Talked to everyone else! Great service!

Thank you for this site!

by Christina

Being able to find a right therapist with this website has been really helpful.

Great platform, makes connecting with the right...

by Susanna K.

This platform was so easy to use, to search for the therapist, I thought would best suit my needs. I found someone I connect really well...

Very easy and convenient

by Rebecca

Talked is very easy to use and really convenient to be able to book therapy sessions when they suit. There are so many therapists to choose from and the profiles make it easy to find the right one. It’s great to be able to send the therapists a message...

A great platform for counsellors and clients

by Karen

As a Registered Counsellor, I have been finding the Talked platform easy to use. The admin staff are very helpful and quick to respond to questions or problems. It is set up well, with everything in one place: therapist selection, appointment booking, messaging, payments etc. I highly recommend Talked for both counsellors and clients.

Fantastic staff, easy to use platform and easy to book

by LMA

It's cheaper and better experience then face to face therapy. The staff are well trained, kind and offer a range of different support techniques. Really awesome platform.

Frequently Asked Questions

Can I change my plan later on?

Absolutely, we encourage you to find what works best for your team. You can upgrade or downgrade your plan at any time.

How much does a therapy session cost?

We charge a flat fee of $195 + GST per 50-minute therapy session with a qualified therapist.

How does Beyond EAP differ from traditional EAP pricing?

Traditional EAPs often charge a fixed fee per employee, whether they use the service or not. With Beyond EAP, you only pay for the sessions your team actually uses. It’s a more flexible, pay-as-you-go model designed to be cost-effective and scalable, with additional features available as needed.

Why should we use Beyond EAP?

Traditional EAPs often assign employees to the next available counsellor, with no choice or continuity. Beyond EAP is different - employees choose their own psychologist and can continue seeing the same one each session, helping build trust and drive better outcomes.

We offer high-quality care from registered psychologists, delivered through a modern, accessible platform. Plus, our flexible pricing means you only pay for what’s used, with optional extras you can switch on if needed.

Do you provide utilisation reports?

Included in the Essentials plan are quarterly utilisation reports.

Our enhanced and comprehensive plans come with an in-depth access to rich engagement data and real-time insights into your team’s usage, spend, and outcomes.

How do you help with engagement and awareness?

We provide a full engagement toolkit to help you drive awareness and encourage usage across your team. This includes ready-to-use email templates, posters, articles, and social tiles to help promote the service internally.

We also run webinars and lunch & learn sessions on topics like wellbeing, resilience, and mental health to keep employees engaged and informed throughout the year.

Plus, our team is on hand to support with tailored campaign ideas and content planning if you want to go further.

How long is the contract?

We keep things simple and flexible - no long-term lock-in contracts. If you ever need to step away, just let us know 30 days in advance before your next billing cycle.