Got questions?
We've got answers.
Talked is a modern alternative to an EAP. Where a traditional EAP will just connect you with any therapist by a phone call, we are focused on bringing meaningful and effective mental health support to employees through our purpose built platform.
Talked makes it incredibly easy for your employees to engage with our therapists and they can choose which therapist they feel is the best fit for them, and stick with that therapist for many sessions.
Where traditional EAPs lock you in to 12 month contracts, we believe that pricing should be fair and transparent. We don't force any lock-in contracts or hefty subscription fees, as we believe you should only pay for what is actually used.
Read more about how it works.
To get started simply complete our sign up form and we will get in touch with the next steps.
You may also request a demo to see it in action.
All our therapists are qualified and experienced mental health practitioners. Our team is made up of psychologists, counsellors, psychotherapists and social workers.
Our therapists go through a strict vetting process and must reach a high standard before joining our team. Each therapist is registered with their respective professional body, which includes:
- All our psychologists are AHPRA registered and are both general and clinicial psychologists.
- All our counsellors are registered with either ACA (level 3+) or PACFA (clinical membership).
- All our mental health social workers are registered with AASW.
Learn more about our therapists.
Absolutely. We take privacy and confidentiality very seriously and protect your teams privacy and data using industry leading security practices and end-to-end encryption.
We never show or report who is using the service and we will never share any personal information with you. All data used to generate insights and reports is from anonymised and aggregated data.
The core of an EAP is providing high-quality therapy, but the additional, often unused, services still cost companies thousands each year.
This is why do not offer those additional services as standard, so that we can focus on providing mental health support for your employees in a cost effective way.
However, if you are requiring services such as, webinars, on-site visits, or mental health first aid training please let us know and we may be able to accomodate.
Please contact us to discuss your requirements.
No, there is no monthly or yearly fee. We do charge an onboarding fee which covers the setup and then you only pay for what you use.
Learn more about our pay-as-you-go pricing.
We make it super easy for your team to access Talked, they simply visit talked.com.au and sign up with their unique access code.
Absolutely! We provide lots of marketing material and email templates to send to your team to help bring awareness of the service.
Our Slack integration and wellbeing assessments also help to drive engagement.
The Talked platform is available 24/7, 365 days a year. We have therapists available around the clock to ensure your employees can access support when they need it.
Our world class customer support team are just a click away, we are here to help you answer any questions you might have or assist your team get connected with the right support.
Learn more about our customer support.
