Got questions?
We've got answers.

Is Talked for Teams an EAP?

Talked is a modern alternative to an EAP. Where a traditional EAP will just connect you with any therapist by a phone call, we are focused on bringing meaningful and effective mental health support to employees through our purpose built platform.

Talked makes it incredibly easy for your employees to engage with our therapists and they can choose which therapist they feel is the best fit for them, and stick with that therapist for many sessions.

Where traditional EAPs lock you in to 12 month contracts, we believe that pricing should be fair and transparent. We don't force any lock-in contracts or hefty subscription fees, as we believe you should only pay for what is actually used.

Read more about how it works.

How can I sign up and get started?

To get started simply complete our sign up form and you'll be up and running within a day.

You may also request a demo to see it in action.

Who are the therapists?

All our therapists are qualified and experienced mental health practitioners. Our team is made up of psychologists, counsellors, psychotherapists and social workers.

Our therapists go through a strict vetting process and must reach a high standard before joining our team.

Learn more about our therapists.

Is it confidential for my employees?

Absolutely. We take privacy and confidentiality very seriously and protect your teams privacy and data using industry leading security practices and end-to-end encryption.

We never show or report who is using the service and we will never share any personal information with you. All data used to generate insights and reports is from anonymised and aggregated data.

Do you provide services in-addition to therapy?

Yes, we work with a range of outstanding partners to provide additional services such as, mental health first aid training, webinars, career coaching and more.

Please contact us to discuss your requirements.

Is there a setup or monthly fee?

No, there is no monthly fee and no set up cost. With Talked you only pay for what you use.

Learn more about our pay-as-you-go pricing.

How do my employees use the platform?

We make it super easy for your team to access Talked, they simply visit talked.com.au and sign up with their work email address.

Can you help with engagement and promotion of the service?

Absolutely! We provide lots of marketing material and email templates to send to your team to help bring awareness of the service.

Our Slack integration and wellbeing assessments also help to drive engagement.

What times is your service available to employees?

The Talked platform is available 24/7, 365 days a year. We have therapists available around the clock to ensure your employees can access support when they need it.

Do you offer customer support?

Our world class customer support team are just a click away, we are here to help you answer any questions you might have or assist your team get connected with the right support.

Learn more about our customer support.