Unlocking Mental Health Support: Your Guide to Getting a Mental Health Care Plan in Australia


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Written by Talked Team

14 Aug, 2023

1. Visit Your General Practitioner (GP):

Schedule an appointment with your General Practitioner (GP). This can be your regular family doctor or any GP you're comfortable with. During your appointment, discuss your mental health concerns openly and honestly.

2. Assessment and Discussion:

Your GP will assess your mental health condition by asking you questions about your symptoms, emotions, and overall well-being. Be honest and thorough in your responses to help them understand your situation better.

3. Diagnosis and Recommendation:

Based on your discussion and assessment, your GP will diagnose your mental health condition and determine whether you would benefit from a Mental Health Care Plan. They might recommend this if they believe you need more specialised support.

4. Mental Health Care Plan Discussion:

If your GP suggests a Mental Health Care Plan, they will discuss it with you. This plan outlines the treatments and services they recommend for your mental health needs. It can include options like therapy, counselling, and other interventions.

5. Choose a Mental Health Care Provider:

Your GP will provide recommendations for mental health care providers, such as psychologists, social workers, or psychiatrists. However, you have the freedom to choose a provider that suits your preferences and needs.

6. Referral and Plan Creation:

Your GP will give you a referral letter to the chosen mental health care provider. This letter outlines the recommended treatment and enables you to access Medicare rebates for your sessions. Your GP will also create the formal Mental Health Care Plan and provide you with a copy.

7. Contact the Provider:

Reach out to the mental health care provider you chose and share the referral letter and details of your Mental Health Care Plan. Schedule an appointment with them.

8. Attend Appointments:

Attend the sessions with your chosen mental health care provider as outlined in your Mental Health Care Plan. The number of sessions covered by Medicare rebates may vary based on your needs and the recommendations in your plan.

9. Progress Review:

Your GP and mental health care provider will review your progress periodically. They will assess how well the treatment is working for you and whether any adjustments are needed.

10. Continued Care:

Depending on your progress, you might need ongoing treatment. Your GP can guide you on whether you require more sessions or different approaches to manage your mental health.

Benefits of a Mental Health Care Plan:

A Mental Health Care Plan is designed to provide you with a structured approach to managing your mental health. It can offer several benefits, such as:

  1. Access to Specialised Care: A Mental Health Care Plan allows you to access services from qualified mental health professionals who are experienced in treating various conditions.

  2. Financial Support: With a plan, you can receive Medicare rebates for your sessions, making mental health care more affordable and accessible.

  3. Personalised Treatment: The plan is tailored to your specific needs and concerns, ensuring that the treatment you receive aligns with your mental health goals.

  4. Progress Monitoring: Regular reviews with your GP and mental health care provider ensure that your treatment plan is effective. Adjustments can be made if needed.

Choosing a Mental Health Care Provider:

When selecting a mental health care provider, it's important to consider factors like their expertise, location, and the type of therapy they offer. You can ask your GP for recommendations, research online, or even contact providers directly to inquire about their services.

Different Types of Mental Health Professionals:

Australia offers a range of mental health professionals who can be part of your treatment journey:

  • Psychologists: They use evidence-based therapies to help you manage and overcome mental health challenges.

  • Clinical Psychologists: Specialised in more complex mental health issues and often work with individuals experiencing severe conditions.

  • Psychiatrists: Medical doctors who can diagnose and treat mental health conditions, including prescribing medications if necessary.

  • Counsellors and Therapists: Provide talk therapy and support for various mental health concerns.

  • Social Workers and Occupational Therapists: Offer assistance in improving social and occupational functioning.


Mental health care providers operate under strict confidentiality regulations. This means that your personal and health information will be kept confidential unless there's a concern for your safety or the safety of others.

Cultural Sensitivity:

Australia is culturally diverse, and mental health care providers are trained to be sensitive to cultural backgrounds and individual preferences. You have the right to choose a provider who understands and respects your cultural context.

Self-Care and Support:

While professional help is essential, self-care is also crucial. Engage in activities that promote mental well-being, such as regular exercise, maintaining social connections, practising relaxation techniques, and getting adequate sleep.

Emergency Support:

If you're in immediate crisis, don't hesitate to seek help. Helplines like Lifeline (13 11 14) and Beyond Blue (1300 22 4636) provide immediate assistance.

Remember that seeking help is a courageous step towards better mental health. A Mental Health Care Plan is designed to provide you with the necessary support and resources, so don't hesitate to reach out to your GP and mental health care provider who can help you navigate the challenges you're facing and work towards a healthier, happier life.

Here at Talked, we provide the right assistance so that you can achieve lasting well-being and peace of mind. You can have unlimited free therapy consultations with our different therapists until you are able to find one that suits you best. Furthermore, if you’ve suffered a psychological injury at your workplace, you may be able to connect with a psychologist via our workers' compensation program.

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