Mental Health & Wellbeing Support
In partnership with
Eligible members* of Peoplecare Health Insurance can access mental health support and advice whenever they need it most.
Free 50-min psychology session
Here2Talk - professional advice, support & recommendations
Wellbeing platform, tools & resources
Support When You Need It
As an eligible Peoplecare Health Insurance member, you can access a range of mental health support, including free psychology sessions and expert advice, whenever you need it most.
Here2Talk
Get advice and support directly from a mental health professional over phone, video or webchat.
Learn MoreFree^ Psychology
Book a free^ 50-minute session with an experienced psychologist, no referral needed.
Learn MoreWellbeing Platform
Access a range of evidence-based wellbeing resources, including articles and guided journaling.
Learn More* This service is only available to Peoplecare Members with an Active & Financial policy at the date the service is received. Service is not available on OSHC Extras Only or Ambulance Only.
^ Limit of 1 free psychology session per eligible member per financial year.
This is not an emergency or crisis management service, if your situation is an emergency or life-threatening situation call 000. Or contact Lifeline on 13 11 14 for crisis support.
Free^ Psychologist Support for You and Your Family
Talked is proud to partner with Peoplecare Health Insurance to provide you and your family with a free^ psychology session with any of our psychologists.
- Online therapy with qualified psychologists
- Psychology sessions available within just 12 hours
- Choose a psychologist that's best for you - browse by speciality, gender, language, and more
Here2Talk
If you’re unsure where to start or just need some guidance, our mental health clinicians are here to help - 7 days a week.
- Talk to a mental health clinician via phone, video, or webchat.
- Available 7 days a week, from 10am-8pm on weekdays and 12pm-6pm on weekends.
- After your call, you’ll receive a personalised recommendation and clear next steps via email.
Wellbeing Platform
Get access to self-guided mental health resources, available to you 24/7 through the Talked platform.
- Personalised and up-to-date articles and learning materials covering a wide range of mental health topics.
- Wellbeing tools, such as journaling and guided prompts to help reflect on personal growth.
- Mental health assessments to provide insights and track your progress over time.
Not a Peoplecare Health Insurance member?
Find out more about how Peoplecare Health Insurance can support your mental health.
Frequently Asked Questions
Yes. This service is exclusively for active and financial Peoplecare Health Insurance members, excluding members on an OSHC or Ambulance Only cover.
Talked is an Australian online therapy platform connecting people to fully registered psychologists, counsellors, psychotherapists, and social workers. We provide accessible, confidential support through secure telehealth and digital wellbeing tools.
Yes, eligible Peoplecare members get one free^ psychology session per financial year, plus unlimited access to Here2Talk support service and Wellbeing Platform with articles, journal prompts, and other mental health resources. Additional psychology sessions can be funded privately or claimed via Medicare if you have a Mental Health Treatment Plan from your GP.
Absolutely, Talked therapists follow strict professional and ethical standards, and your data is protected under Australian privacy laws.
Visit Here2Talk, choose how you'd like to communicate, and follow the prompts to share your details. If you are logged into the Wellbeing Platform, you can also access Here2Talk directly from your dashboard.
Log in to the Wellbeing Platform, complete a short questionnaire, and you’ll be matched with a qualified psychologist. From there, you can book your free^ session online.
To access the Talked Wellbeing Platform, you can create an account by entering in your Peoplecare Health Insurance* membership details.
Yes. All members listed on your Peoplecare policy* are able to access the Here2Talk support service, one free psychology session per financial year and the Wellbeing Platform.
Talked is not a crisis service. If you're in immediate danger or need urgent support, please call 000 or contact Lifeline on 13 11 14.
If you need help or have additional questions, you can contact Talked’s support team through team@talked.com.au or reach out to Peoplecare for benefit-related queries.
This is not an emergency or crisis management service, if your situation is an emergency or life-threatening situation call 000. Or contact Lifeline on 13 11 14 for crisis support.
* This service is only available to Peoplecare Members with an Active & Financial policy at the date the service is received. Service is not available on OSHC Extras Only or Ambulance Only.
^ Limit of 1 free psychology session per eligible member per financial year.
Talked acknowledges the Traditional Owners of the lands on which we operate and pays respect to Elders past, present, and emerging.
We welcome and respect people of all backgrounds, genders, sexualities, abilities, and cultures.
Telehealth Services
If you are in crisis or experiencing suicidal or homicidal thoughts, please contact 000 or access these resources for emergency assistance.
Get the Talked App
