Partner with Talked
Clinically-grounded mental health support, driving better outcomes at scale.
Delivering measureable impact for our partners
At Talked, we go beyond therapy services. We work alongside our partners to design tailored workflows that drive better outcomes for the people they support.
Through purpose-built care pathways and seamless integrations, we support our partners in connecting their people with high-quality mental health care, maintaining engagement throughout the therapeutic journey, and delivering measurable impact across operational, clinical and commercial outcomes.
How it works
Partnership Alignment & Outcomes Definition
To ensure a collaborative, purpose-driven, and high-impact partnership, we start by understanding your organisation, the people you support, and the pain points where Talked can step in.
From here, we will define the necessary services, activation and engagement initiatives, and clear goalposts to guide every service.
Co-Designed Care & Integrations
Together, we design care pathways that make it easy for people to access the right support.
We tailor every workflow to complement and integrate with your existing systems, helping reduce friction and encourage uptake.
Security & Compliance Built In
We work with you to ensure every initiative and integration meets the highest standards for security, privacy, and regulatory compliance.
Talked maintains ISO 27001 certification and accreditation from the National Safety and Quality Digital Mental Health Standards.
Real-Time Insights & Monitoring
Partners have access to a real-time dashboard that provides clear visibility into service engagement and usage, while maintaining strict privacy and confidentiality.
These insights are complemented by periodic business reviews, helping partners understand impact, track progress, and identify where additional support or resources may be needed.
What we offer our partners
Measurable, high quality, accessible mental health support at scale.
Custom-Built Platform
We tailor a digital platform specifically for your organisation, creating a familiar and trusted experience for the people you support. Every feature is designed by our Australian team for Australian organisations, ensuring that local clinical standards and cultural context are always front of mind.
Clinical Support & Guidance
Our clinical team is your clinical team. As partners, we aim to become your extra hands in caring for your people without adding unnecessary complexity or disruption.
Real Human Care
We meet your people with genuine human support at every touchpoint. While we recognise the value of AI in some processes, our approach centres on expert care delivered with real human understanding and compassion.
Practitioner Oversight
A dedicated Head of Clinical oversees care standards and provides expert guidance on complex cases, helping ensure safe, consistent support while reducing your organisational risk, costs, and potential legal exposure.
Clear, Measurable Outcomes
We work with you to define clear target outcomes from the start. From there, we tailor our analytics to track and report the data that matters most to you. Combined with periodic business reviews, these insights help both your team and ours evaluate results and refine support as needed.
Growth and Future-Ready
We grow with you as your business evolves. At every milestone, we partner with you to scale support and meet changing needs, expanding access to care while maintaining a consistent, high-quality experience.
Talked have been an absolute power of a partner! It's truly a pleasure working with a service provider who not only aligns with our business goals but is responsive, agile, and collaborative - always open to co-design, approachable, and eager to act on feedback.
We deeply value our partnership with Talked, Ben and Vincet are great to work with and their commitment to making services work for our members' needs is of very high value!
Working with Insurers
Talked partners with insurers to provide digital health services that scale to deliver measurable outcomes.
What we offer:
- Enable Early Intervention - Provide members personalised tools and resources through our wellbeing platform to enable early intervention and prevention.
- Psychological Support at Scale - Members can access high quality psychological support through our 100+ registered psychologists, with no wait times.
- Reduced Admissions - Providing psychological support to members before a crisis escalates, and guided care for at-risk members during recovery.
- Flexible Care Models - We work with you to design access pathways that suit your members, whether through direct booking, co-branded portals, or integration with your existing platforms.
- Outcome Reporting - Our real time reporting provides insights on engagement and tracks measureable outcomes through validated clinical scales and member feedback.
GP Practices and Medical Centres
Talked partners with GP clinics and primary care networks to make mental health referrals simple and efficient. Our workflows can help GPs connect patients with trusted psychologists quickly through a range of funding sources, including Medicare, Bulk Billing, DVA, NDIS and WorkCover.
What we offer GP clinics:
- Streamlined MHTP referrals- GPs can refer patients to Talked psychologists through simple, secure referral pathways.
- Faster access to care - Patients can quickly book online appointments, helping reduce delays in accessing therapy.
- Flexible booking options - Patients can choose their psychologist and schedule sessions at times that suit them.
- Coordinated care - Psychologists provide correspondence to referring GPs in line with Medicare requirements to support streamlined care.
Ready to partner with Talked?
Get in Touch
