Do I see the therapist on my own?
Yes. If you're 16 or over, the sessions are just you and your therapist. If you're under 16, a parent or carer needs to give their consent before you start, and your therapist may ask them to join your first session, depending on what they think will help. After that, the sessions are yours.
Can I book it myself?
Yes. You can create your own account, choose the teenager session type, pick your therapist and book a time. If you're 16 or over, that's all there is to it. If you're under 16, a parent or carer needs to give their consent before your first session, which is a quick step in the intake form. A parent can also set it all up for you if you'd rather.
Will my parents be told what I talk about?
No. What you say stays between you and your therapist, the same as it does for adult clients. The only exception is if your therapist is worried about your safety or someone else's, and they'll explain that to you in the first session so there are no surprises.
Can we use Medicare?
Yes. With a mental health treatment plan and referral from a GP, Medicare rebates apply to sessions with a psychologist or clinical psychologist, and we lodge each claim. If you don't have a plan yet, you can book a bulk billed online GP appointment through Talked and sort it from home.
Can I message instead of video?
Yes. Sessions can be video, phone or text chat, and you choose when the session is booked. Plenty of people start with chat or camera off and move to video once they're comfortable.
How much does it cost?
Session fees depend on whether you see a psychologist, clinical psychologist or counsellor, and the current fees are on our pricing page. Medicare rebates apply to psychologist sessions with a treatment plan, and private health extras may cover part of the cost.
What if it's urgent?
Talked isn't a crisis service. If you're in immediate danger, call 000. For support right now, Kids Helpline is free, confidential and available 24 hours on 1800 55 1800, and Lifeline is on 13 11 14. Once things are safe, we can help with what comes next.