Talked v MyMirror

Talked vs MyMirror

counsellingtelehealth

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Written by Jordy Cannon

Bachelor in Journalism

25 Oct, 2022

For people who are currently suffering from depression, anxiety, or other mental health struggles, we know how hard day-to-day life can be. Seeing a psychologist may be the next positive move towards bettering your emotional and mental health and we know by the fact you are reading this article that you are getting ready to seek help. However, you might be reluctant to commit to a psychologist due to a busy schedule, inability to get to appointments or budget constraints.

Now therapy can be done in the comfort of your own home, at a time decided by you, and some services even bulk bill through Medicare. This article will compare two of the currently available online psychologist booking services to see which one might be better for your needs.

Read on as we explore the differences between Talked and My Mirror to help you better understand your options and be able to find the right fit for you.

About Talked

Talked is on a mission to radically change Australia's therapy landscape. Our goal is to help people just like you access professional mental health services as soon as they need them. Talked's mission is to empower you and provide you with the tools to live the life you want to live.

Talked takes pride in the fact that we have one of the most comprehensive collections of online psychologists, online counsellors, online social workers, and more who are all ready to help. You can easily filter through our hundreds of accredited professionals nationwide (who have been personally vetted by our team to ensure the highest quality possible for you).

As online therapy is all done remotely, it doesn't matter where you live - our therapists will come to your home or office - or even Skype from overseas! That means there's no reason not to take care of yourself. No matter what challenges you're facing, whether it's personal or professional, Talked can be there for you when you need us most. Read on to learn more about how Talked works.

Benefits of Talked

Accessibility to professional psychologists, counsellors, social workers, and more

You can chat with a registered or clinical psychologist or even a counsellor whenever best suits you. There are no long waiting times – you can often find a professional psychologist to chat with whenever you need it, for as long as you need it, within 24 hours.

With Talked, you get to choose how often and when you want to talk.

Mental health toolkit – On the go

Talked is an Australian online therapy platform that delivers affordable, professional counselling and psychology sessions right to your phone in the form of messages or voice calls or through the online video platform. The service is available via mobile phone or by computer. This means that you have access to mental health services when you're on the go or safely at home.

Our psychologists speak multiple languages

It doesn't matter if English isn't your first language - we offer a range of other languages too! So whether you speak Polish, Italian, Spanish, Tagalog, or even Cantonese (to name but a few!), our team will be there for you all day every day.

Qualified professionals

Our world-class team is made up of psychiatrists and psychologists with extensive experience in both clinical work and research. So not only will they listen to what’s going on with you today, they will work with you to help get at the root causes of what might be causing those issues so you can implement coping strategies. Our strict privacy and security standards mean patient confidentiality is always treated with utmost care.

Find the right fit

We know that with Talked, you will find and receive the help you deserve. However, we also know finding the right one is hard. Finding the right therapist can be a process because you are looking for someone who understands your communication style and you feel comfortable opening up to you.

You might not find the right fit right away so that’s why you can message a therapist or psychologist before booking and even try unlimited free consultation to ensure you are on the same page. Or if choosing yourself seems overwhelming, we can help and you can get matched through our intuitive algorithm.

Affordable psychologists and therapists

Seeing a psychologist should never make you feel like you’re experiencing a financial burden. Talked allows you to claim Medicare private health insurance, even from the largest providers.

Even if you are unable to claim Medicare, Talked has integrated with a number of private health insurers who can help cover the cost of therapy. Talked has a wide range of online psychologists, counsellors, social workers, and more who will be able to fit into your budget. Don't finances stop you from looking after your mental health.

Cons:

Unfortunately Talked currently does not offer a bulk billing service. However, clients can negotiate a specific bulk bill price with their Medicare psychologist.

About My Mirror

My Mirror is an online service that has qualified psychologists who can provide support for a range of mental health issues such as depression, anxiety, relationship problems, obsessive-compulsive disorder (OCD), post-traumatic stress disorder (PTSD), or addiction.

My Mirror offers clients sessions that are available via online video conferencing (with the option of choosing audio only if necessary).

Read on to find out more about the benefits of My Mirror:

Matching service

The team at My Mirror offers a matching service, to connect people with a psychologist. This is done through a get matched service or alternatively, users can choose a psychologist from their list.

Registered psychologists and clinical psychologists

All My Mirror psychologists are trained and registered. Similar to Talked, My Mirror's team has been individually approved by a the team at My Mirror, to ensure that the psychologists uphold the highest of standards in ethical and research-based care.

Price - Fixed prices

My Mirror has two types of online psychologists available to choose from, registered psychologists and clinical psychologists.

If you wish to have a private session, meaning you will not be claiming Medicare, you will have to pay:

  • $198.50 for a 50-minute session with an online registered psychologist; and

  • $254.50 for a 50-minute session with an online clinical psychologist.

If you have a mental health care plan (MHCP) or a mental health treatment plan (MHTP), you will pay:

  • $108.85 for a 50-minute session with an online registered psychologist after the Medicare rebate; and

  • $122.85 for a 50-minute session with an online clinical psychologist after the Medicare rebate.

(If the mental health claiming process is confusing we have a short guide that explains all you need to know about mental health care plans and mental health treatment plans).

Medicare rebates

My Mirror currently allows users to claim Medicare which can bring the service cost down as per your policy.

Access to medication scripts

My Mirror has partnered with a telehealth prescription partner. A My Mirror user can access online scripts for their medication through their partner, subject to being approved by the prescription partner's registered doctors.

It is important to note that My Mirror has indicated that they may receive referral fees for referring its users to their prescription partner.

Cons:

Psychologists only

My Mirror does not offer counsellors, psychotherapists, or social workers on their platform. Users who are seeking mental health support can only do so by seeing a psychologist on the platform.

No ratings or reviews

Unfortunately, there is limited information on client experiences on My Mirror. This is because psychologists are registered with the Australian Health Practitioner Regulation Agency (AHPRA). Health Practitioners who are registered with AHPRA are not able to be reviewed by their clients.

It is important to note that Talked also does not show reviews for any psychologist on the Talked platform. However, testimonials can be found on other mental health professionals on the platform.

Conclusion

Today is the day to take control of your mental health! Whether you are looking for an alternative to My Mirror or just simply looking for an online psychologist we hope that this article has provided you with the tools to find the right online psychologist.

You can easily find and book a therapist in just a few clicks through Talked. Take a look at the therapists available now or you can book unlimited free therapy consultations with our different therapists until you discover one who is a good fit for you.

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Jordy Cannon

Bachelor in Journalism

Having completed her Bachelor in Journalism, Jordy discovered her passion for writing and uses this passion to help others learn the benefits of mental health.

With four years of writing experience, Jordy uses her knowledge of human psychology to craft inspirational and thoughtful articles.

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