Talked

Personalised mental health care for every life moment

Proactive, high-quality support led by psychologists, giving your people fast access to care when they need it.

Registered Australian
psychologists & nurses
24/7 access
no wait times
100% secure
& confidential
Accredited
clinical care
Proactive
support
Highly-rated
by members

Personalised support from clinicians

Members can browse our network of 100+ registered psychologists, or use our bespoke matching tool to find the right fit.

Research shows the therapeutic relationship is the strongest predictor of positive outcomes, so we carefully match every member with a clinician who fits their needs and preferences.

  • Smart Matching: Talked creates matches based on specialisation, communication style, focus area and cultural preferences.
  • Free 15-min Video Consultations: We remove the barrier to entry by enabling employees to speak with multiple psychologists to ensure the "fit" is right before starting treatment.
  • Real-time messaging: Members can message our clinicians directly through the platform to ask questions about how they work and what to expect.

Care coordination and triage

Our registered nurses and care navigators are available 24/7 to provide immediate guidance and clinical triage.

They help members understand what level of support they need, offer practical reassurance in the moment and direct them to the most appropriate referral pathways. Whether it is a psychologist, counsellor, GP or urgent care, members are never left guessing about where to go next.

Learn more about care navigation

Support for every situation

Members can access a broad range of support beyond individual therapy.

  • Child, couples and family therapy options.
  • Our clinicians speak more than 15 languages and specialise in over 40 mental health areas.
  • Financial and nutrition support from qualified specialists.

In person therapy across major cities

Members can access therapy for face to face sessions in all major cities. This gives people the flexibility to choose how they want to receive support, whether that is in a clinic or through telehealth.

Medicare pathways

After company-funded sessions are used, Talked seamlessly transitions employees to Medicare so they can continue with the same psychologist and maintain continuity of care.

Medicare

All the support, with no wait times

  • Psychologist available the same day, with availability 7 days a week - including evenings.
  • AI assisted matching recommends the right therapist based on a member’s needs, preferences and the clinician’s expertise.
  • Our care specialists and registered nurses available 24/7 for immediate support and triage.

Talked has honestly made such a positive difference for our employees and our business. The platform is easy for people to use and the support our employees receive is genuinely high quality.

Profile pic

Tanya Large

Head of People and Culture at Ausmed

Read the case study

Start supporting your people today.