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Claim Mental Health Treatment with nib

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Written by Talked Team

07 Aug, 2023

For those with nib health insurance, a common question is "how do I claim mental health services from nib?". At Talked, we're dedicated to linking you to top-rated nib psychologists and nib therapists, making it easier to access and maximize your nib health benefits. Learn the ins and outs of claiming counselling and therapy rebates with our comprehensive guide. Leverage your nib policy to its full potential and get the mental health support you deserve today.

Who should I see?

Navigating the realm of mental health professionals can be difficult, especially if you do not know who you can claim you nib rebate from. nib only allows it's members to claim rebates from psychologists and not counsellors or psychotherapists. If you are unsure what the difference is between all these types of therapists, check out our blog post explaining the distinctions.

Before settling on a therapist, it's vital to choose one recognized by nib. Browse with ease through our curated list of available nib-approved therapists today.

Does nib cover mental health?

To secure a therapy claim under your nib insurance, you must make sure that the therapist is recognized nib and adheres to nib's stringent criteria. nib underscores that mental health claims are valid solely for consultations with an approved psychologist.

Booking an unapproved therapist means you can't reclaim the expense, regardless of your nib coverage. We've streamlined the process for you to connect with a nib approved psychologist, ensuring a smooth claim experience.

However, before you book a session on Talked, we recommend that you verify that your nib policy covers mental health services. nib's coverage extends to psychology, however it is dependent on your extras cover. Use the link provided to log into your nib account for a detailed check.

Check my nib cover

How to claim mental health from nib?

Using the Talked platform, you will be required to pay upfront when you see your nib psychologist. After the session, Talked Talked will provide you with an invoice you can then use to submit a claim to nib.

You can find and download your invoice easily in your account dashboard when you log in to your account. The invoice will be automatically populated with the exact information nib requires for a claim to be submitted.

Once you have your invoice you can follow these simple steps to submit a claim:

  1. Log in to your nib login or open the nib app

  2. Select "make a claim" from the menu options

  3. Upload the invoice

  4. Click submit

If you are covered, nib has waiting periods on claiming mental health services.

Does nib cover online therapy?

Accessing online psychology via telehealth is one of the easiest ways to improve your mental health. nib understands that its members require flexible access to mental health services, especially psychologists, and that telehealth provides support for people who may not otherwise have been able to access.

That is why it is important to check that before you book your nib psychologist, you ensure you check your nib extras cover in your account.

Can I claim a psychologist fee on nib and Medicare?

You can not claim the full cost back on both nib and Medicare. The current nib policy does not allow its members to claim from both. If you see a psychologist, you must decide whether you will claim through Medicare or nib.

If you want to claim to Medicare, you will need to obtain a mental health care plan which you can obtain from your GP. Please note that after you obtain a mental health care plan and claim your Medicare rebate, your psychologist may still charge a gap fee.

Once you have claimed all your Medicare rebates, you may use your nib extras cover to claim for any further sessions, subject to your level of cover.

Where can I find nib approved psychologists?

Finding a nib approved psychologist has never been easier. Using the Talked platform you can browse our list of nib psychologists, book and connect in under 24 hours. Psychologists on Talked offer video therapy, in-person therapy or text.

Conclusion

Looking after your mental health is important and nib wants to ensure that you get the support you need. Claim your nib psychologist benefits today through Talked.

Not with nib? Don't worry, we have your back. After you see your therapist, claim your mental health rebate from Bupa, Medibank, ahm, Police Health, CUA Health, HBF, HCF, Doctors Health, Australian Unity, CBHS Health, GMHBA and many more private health insurers.

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