Workplace mental health, built for scale
Give every employee, across every site and state, fast access to qualified Australian psychologists with no waitlists, plus live reporting that proves the value to your board.
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Trusted by teams across Australian workplaces
Mental health is now a board-level number, not just an HR one
lost by Australian businesses each year to reduced productivity, absenteeism and turnover
in benefits for every $1 invested in effective workplace mental health action
growth in serious mental health compensation claims over the past decade
Why large and enterprise employers are rethinking their EAP
In a workforce of hundreds or thousands, a handful of people struggling quietly adds up to real lost time, lost capability and real claims exposure. The cost of getting it wrong rises every year, and so does the scrutiny on what you are doing about it. The numbers below show what is at stake, and why getting support to your people early pays back faster than most spending at this scale.
is the yearly cost of mental health conditions to Australian workplaces, made up of $4.7 billion in absenteeism, $6.1 billion in presenteeism and $146 million in compensation claims.
is the median time lost from work for a serious mental health claim, almost five times the 7.4 weeks recorded across all serious claims.
is the median compensation paid for a serious mental health claim, compared with $16,300 for all other serious claims.
One program that works across every site and state
Your people are spread across offices, regions, sites and shifts, and an EAP that is slow or hard to reach means they give up before they get help. Talked gives every employee the same high quality support by phone, video or message, any hour of the day, with no waitlist and no GP referral.
Whether someone is in a head office tower, a regional depot, on the road or working from home, they reach a qualified Australian psychologist quickly. That consistency is what lifts utilisation well above the industry norm and makes the program something your people actually use.
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Reporting your leadership team and board can act on
Enterprise buyers are asked to justify every line of spend. Talked gives you live, de-identified dashboards on utilisation, presenting issues and wellbeing trends across the whole organisation, so you can show leadership exactly where the investment is landing.
You can break insights down by region, site or business unit to spot patterns and emerging risk early, and bring hard numbers to your board rather than anecdotes, before pressure turns into absence, turnover or a claim.
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Duty of care and psychosocial obligations, handled at scale
Under the model WHS laws, managing psychosocial hazards is now an enforceable obligation, and at your size the regulator, your insurers and your board are all paying attention. Talked helps you meet that duty with a clear evidence trail and practical support for the people who carry the most risk.
- Aggregate psychosocial and wellbeing insights mapped to your obligations
- Clear evidence you are meeting psychosocial hazard and duty-of-care obligations
- Manager and leader training so frontline supervisors respond well
- Critical incident and 24/7 crisis support across every location
The capacity to take on a workforce your size
A national workforce needs more than a phone number. Here is what your people actually get access to from day one.
psychologists and counsellors, all registered in Australia, so your people have real choice rather than whoever is free.
appointments are available, with no waitlist and no GP referral standing between your employee and a session.
nurse-led triage and crisis support, any hour of any day, across every site, state and shift you run.
self-help resources and wellbeing tools in the app, so support is there between sessions too.
Iveco runs Talked across their Australian and New Zealand operations. Their previous EAP sat at low utilisation and gave them little to show for the spend. After switching, engagement lifted four times over and employee feedback on the change was entirely positive.
Read the Iveco case studyEnterprise EAP, common questions from buyers
Yes. Talked is built to run as a single program across every office, site, region and shift in the country. Your people get the same fast access to qualified Australian psychologists whether they are in a capital city or a regional site, and you manage it all from one place with one set of reporting. Because there are no waitlists, demand spikes after a restructure, an incident or a busy period do not leave your people waiting.
What your people share with their clinician stays strictly between them and their clinician. As the employer you only ever receive anonymous, aggregate reporting, never names or session details. To protect privacy, insights are reported across cohorts rather than small teams where someone could be identified. That confidentiality is exactly what gives your people the confidence to reach out and keeps utilisation high.
You get live, de-identified dashboards showing utilisation, presenting issues and wellbeing trends across the organisation, which you can put straight in front of leadership. The wider evidence is strong too: research shows around $2.30 is returned for every $1 spent on the right workplace mental health action. At your headcount, even a small reduction in turnover or lost time pays for the program many times over, and Talked is designed to make that return visible by lifting uptake and cutting the absenteeism and presenteeism that drain productivity.
The model WHS laws now make managing psychosocial hazards an enforceable duty, and at your size you are expected to be actively managing it. Talked supports this with accessible clinical support for every employee, aggregate psychosocial and wellbeing insights mapped to your obligations, practical training for managers and leaders, and 24/7 crisis and critical incident support across all your sites. You get both the response and the evidence, which is what regulators, insurers and your board want to see.
Most large incumbent EAPs sit at very low utilisation, often only a few percent, because access is slow and the experience feels dated. That means you are paying for a program your people barely touch. Talked drives far higher uptake through fast access with no waitlists, real choice of qualified Australian psychologists, and a modern booking experience, plus the live reporting to prove the difference. You get more support reaching more of your people, and the data to back it up.
We handle the rollout. You get a dedicated account team, a tailored launch and communications plan so the message lands consistently across every location, and integration support so access is simple for staff. Your people get a single link or code, book online in a few minutes and connect by video, phone or message, with no GP referral and no long waits. Most can book from day one, so you see meaningful uptake early rather than waiting months for the program to bed in.
How Talked supports your people
References
- Black Dog Institute, Workplaces (2023)
- PwC and Beyond Blue, Creating a mentally healthy workplace: Return on investment analysis (2014)
- Safe Work Australia, Key Work Health and Safety Statistics Australia 2025
Figures reflect publicly reported Australian data and are indicative. Talked is not affiliated with the organisations listed.
Give your whole workforce support that scales with you
Talked acknowledges the Traditional Owners of the lands on which we operate and pays respect to Elders past, present, and emerging.
We welcome and respect people of all backgrounds, genders, sexualities, abilities, and cultures.
If you are in crisis or experiencing suicidal or homicidal thoughts, please contact 000 or access these resources for emergency assistance.
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