Mental health support for transport crews
Fast, confidential access to high quality psychologists for your drivers, depot and ops staff. Help your people early, meet your duty of care, no waitlists.
Make an Enquiry
Trusted by teams across Australian workplaces
Distress in transport is higher than almost any other industry, and it shows up in safety, turnover and lost time
of Australian truck drivers report moderate or severe psychological distress
drivers under 35 report experiencing depression
the highest suicide count of any profession in Victoria, 2008 to 2014
Why transport operators choose Talked
Your crews work irregular hours, often alone, far from home and under real time pressure. A standard nine-to-five EAP does not fit that life. Talked is built to reach people wherever they are, deliver genuine clinical care, and give you the visibility to show your support is working.
Australian truck drivers admit they have fallen asleep while driving in the past year, and more than six in ten say they feel tired at work.
the age-standardised suicide rate among male road and rail drivers in Australia over 2001 to 2010, well above the rate for many other jobs.
transport, postal and warehousing has the second highest work-related fatality rate of any Australian industry, behind only agriculture.
Care that fits shift work and life on the road
Your drivers and depot staff cannot always book a 2pm appointment between runs. Talked offers phone and video sessions across extended hours, so a driver can talk to a qualified psychologist from the cab during a break or a warehouse worker can book around a night shift.
Access is fast with no waitlists, which matters when someone is struggling now. Early support keeps small problems from becoming the kind that pull a person off the road or out of the depot for weeks.
Talk to an expert
Real clinical quality, not a call-centre script
Every session is with a registered psychologist or qualified counsellor, matched to what your person is dealing with, whether that is fatigue and sleep, anxiety behind the wheel, relationship strain from time away, or the aftermath of a serious incident on the road.
- Trauma and critical incident support for drivers involved in or witness to a crash, near miss or roadside emergency
- Help with fatigue, sleep and the mental load of long-haul and irregular shifts
- Practical support for money worries, family pressure and time spent away from home
Proof it is working, and cover for your obligations
You get clear, de-identified reporting on uptake and themes, so you can see how your workforce is using the program and where the pressure is building, without ever identifying an individual.
That visibility helps you meet your psychosocial hazard duties and your duty of care under WHS law, supports safer operations, and gives you a measurable return through lower turnover, fewer lost days and a crew that feels backed by their employer.
IVECO Australia partnered with Talked to give their drivers and depot teams mental health support people actually use.
Read the IVECO Australia case studyWhat transport employers ask us
Your people book by phone or app and connect by phone or video, so they do not need to be near an office or clinic. Sessions run across extended hours, so a driver can talk during a break, between runs or from home after a shift. Depot, warehouse and operations staff book the same way around their rosters. Nobody has to take a day off or drive somewhere to get help.
Yes. What your people discuss in sessions stays between them and their clinician. You never see who used the service or what they talked about. What you do get is de-identified reporting on overall uptake and the themes coming through, so you can understand the pressures on your workforce and act on them without anyone being identified. That confidentiality is exactly what gives people the confidence to reach out early.
WHS law now expects employers to manage psychosocial hazards like fatigue, high job demands, time away from home and exposure to traumatic incidents, all of which are common in transport. Talked gives you a clear, documented support pathway for your people, fast access to qualified clinicians, and de-identified reporting that shows you are monitoring and responding to those risks. It is a practical part of meeting your obligations and showing your crew you take their safety seriously.
Yes. Transport work carries a real risk of crashes, near misses and roadside emergencies, and the impact on a driver can last well beyond the day it happens. Talked provides trauma and critical incident support with clinicians experienced in helping people process these events, so your driver gets proper care quickly and has the best chance of a safe, supported return to work.
In an industry where distress, fatigue and turnover are high, early mental health support pays off. Catching problems early means fewer people taken off the road for extended periods, fewer lost days, and better retention of experienced drivers and staff who are hard and expensive to replace. You also get a safer operation and a workforce that feels genuinely backed, which shows up in how long good people stay.
Getting started is straightforward. We set up your program, give you simple materials to share with drivers, depot and office staff, and your people can begin booking right away. There is no waitlist on the clinical side, so support is available from day one, and we work with you on the best way to reach a workforce that is spread across routes, depots and shifts.
How Talked supports your people
References
- van Vreden et al., The physical and mental health of Australian truck drivers: a national cross-sectional study, BMC Public Health (2022)
- Transport Workers' Union, Over 22% of truck drivers experience mental health issues, survey shows (2017), citing Safe Rates survey and Victorian Coroners Court analysis
- Driving Health study, Monash University, Monash Lens (2022)
- Milner et al., Suicide among male road and rail drivers in Australia: a retrospective mortality study, Deakin University (2015)
- Safe Work Australia, Key Work Health and Safety Statistics 2024
- icare NSW, Mental health injuries in the truck driving industry (2019)
Figures reflect publicly reported Australian data and are indicative. Talked is not affiliated with the organisations listed.
Give your transport crew the mental health support they need
Talked acknowledges the Traditional Owners of the lands on which we operate and pays respect to Elders past, present, and emerging.
We welcome and respect people of all backgrounds, genders, sexualities, abilities, and cultures.
If you are in crisis or experiencing suicidal or homicidal thoughts, please contact 000 or access these resources for emergency assistance.
Get the Talked App
