EAP built for your whole small team
When one person on a small team struggles, everyone feels it. Give your people fast, confidential Australian psychologists, pay-as-you-go, no lock-in or minimum headcount.
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Trusted by teams across Australian workplaces
Mental health is a real cost for small businesses, and support pays its way
the yearly cost of mental health conditions to Australian workplaces, through absenteeism, presenteeism and compensation claims
lifetime prevalence of a mental health condition for small business owners, higher than for senior managers (35%)
average return for every dollar an employer spends on an effective mentally healthy workplace action
Why small businesses choose Talked
You wear a lot of hats, and a traditional EAP built for big corporates does not fit a team of five or fifteen. Talked is built to flex around a small business, so your people get serious clinical support without the big-company price tag or paperwork.
of small and medium business employees report high or very high psychological distress, more than one in three of your team
Australians aged 16 to 85 had a mental disorder in the past 12 months, around 4.3 million people
the estimated yearly cost to the economy of lost participation and productivity from mental ill-health
Big-company support, small-team simplicity
Your employees reach a qualified Australian counsellor by phone, video or message, any hour of the day, with no waitlist and no GP referral. The same clinical quality larger employers offer, sized for a small team.
There is nothing to install and nothing for you to manage. You are the owner, the manager and often the HR contact all at once, so we handle the clinical side and keep your admin to almost nothing.
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Only pay for what your team uses
Cash flow matters when you are small, so there is no lock-in contract and no minimum spend. Pay-as-you-go means you only pay for the sessions your people actually book, not a flat fee for support that sits unused.
If you have a quiet month, you pay less. If someone needs real help, it is there straight away. That is support you can offer a team of three or thirty without straining the budget.
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Look after your people and your duty of care
Looking after one or two key people can be the difference between a good year and a hard one, and you still have the same psychosocial obligations as a large employer.
- Confidential, de-identified reporting so you can see uptake without seeing who reached out
- Practical help meeting your work health and safety duty of care for a small team
- Simple guidance for you and any team leaders when someone is doing it tough
Small business EAP, common questions
Yes. When you only have a handful of people, losing one to burnout or turnover hits hard and costs real money to replace. An EAP helps you keep good staff, reduce sick days and show your team you take their wellbeing seriously. With Talked there is no lock-in and you only pay for the support that gets used, so it is easy to justify even on a tight budget.
No. Talked is designed for businesses without a dedicated HR person. Setup takes minutes, your people get a simple link or code to book online themselves, and we handle all the clinical side. There is nothing for you to roster, chase or maintain, so it does not add to an already busy week.
This is the big one when everyone knows everyone. What your people share with their counsellor stays completely private. As the employer you only ever see anonymous, aggregate numbers, never names, never who booked or what they discussed. In a small workplace that privacy is exactly what makes staff comfortable enough to actually reach out.
There are no lock-in contracts and no minimum headcount. Talked is pay-as-you-go, so you only pay for the sessions your team books. There is no big upfront fee and no paying for unused support, which makes it realistic for a small business to offer the same quality of care a larger employer does.
It is quick and low-fuss. Once you are set up, you share a simple link or code, your people book online in a few minutes, choose a counsellor and connect by video, phone or message. There is no GP referral and no waitlist, so even a small team can start using it from day one without a big launch.
You get clear, de-identified reporting on how often the service is used and the wellbeing trends across your team, with no personal details. It is enough to see the service is working and to spot early when your people might need more support, without compromising anyone's privacy.
How Talked supports your people
References
- PwC and Beyond Blue, Creating a Mentally Healthy Workplace: Return on Investment Analysis (2014)
- SuperFriend, Indicators of a Thriving Workplace, Mental Health in Small and Medium Enterprises (2023)
- Australian Bureau of Statistics, National Study of Mental Health and Wellbeing (2022)
- Productivity Commission, Mental Health Inquiry Report (2020)
- Australian Small Business and Family Enterprise Ombudsman, Small Business Data Portal, Number of Small Businesses in Australia (2025)
- Australian Small Business and Family Enterprise Ombudsman, Small Business Data Portal, Contribution to Australian Employment (2024)
Figures reflect publicly reported Australian data and are indicative. Talked is not affiliated with the organisations listed.
Give your small team support that pays its way
Talked acknowledges the Traditional Owners of the lands on which we operate and pays respect to Elders past, present, and emerging.
We welcome and respect people of all backgrounds, genders, sexualities, abilities, and cultures.
If you are in crisis or experiencing suicidal or homicidal thoughts, please contact 000 or access these resources for emergency assistance.
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