Workplace mental health, built for scale
Give every employee, across all your sites and states, fast access to qualified Australian psychologists with no waitlists, plus live reporting that proves the value to your board.
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Trusted by teams across Australian workplaces
Mental health is now a board-level number, not just an HR one
what mental illness costs Australia every year, on a conservative basis
returned for every $1 spent on the right workplace mental health action
Australians aged 16 to 85 had a mental disorder in the past 12 months
Why corporate leaders are rethinking their EAP
At enterprise scale, even small gaps in mental health support add up to large numbers on absenteeism, productivity and claims. The cost of getting it wrong rises every year, and so does the scrutiny on what you are doing about it.
is the estimated yearly cost of untreated mental health conditions to Australian workplaces, made up of $4.7 billion in absenteeism, $6.1 billion in presenteeism and $146 million in compensation claims.
was the median time lost per serious mental health claim in 2020-21, compared with 8.0 weeks for all injuries and diseases. Mental health claims keep people away far longer.
of all serious workers' compensation claims in 2021-22 were for mental health conditions, a 36.9% increase since 2017-18. The trend is heading one way.
One program that works across every site and state
Your people are spread across offices, regions and shifts, and your old EAP probably reaches only a fraction of them. Talked gives every employee the same high quality support by phone, video or message, any hour of the day, with no waitlist and no GP referral.
Whether someone is in a head office tower or a regional depot, they reach a qualified Australian psychologist quickly. That consistency is what lifts utilisation well above the industry norm and makes the program something your people actually use.
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Reporting that stands up in the boardroom
Corporate buyers are asked to justify every line of spend. Talked gives you live, de-identified dashboards on utilisation, presenting issues and wellbeing trends across the whole organisation, so you can show leadership exactly where the investment is landing.
You can break insights down by region or division to spot emerging risk early, and bring hard numbers to your board rather than anecdotes.
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Duty of care and psychosocial obligations, handled at scale
Under the model WHS laws, managing psychosocial hazards is now an enforceable obligation, and at your size the regulator and your insurers are paying attention. Talked helps you meet that duty with a clear evidence trail and practical support for the people who carry the most risk.
- Aggregate psychosocial and wellbeing insights mapped to your obligations
- Manager and leader training so frontline supervisors respond well
- Critical incident and 24/7 crisis support across every location
Corporate EAP, common questions from buyers
Yes. Talked is built to run as a single program across every office, region and shift in the country. Your people get the same fast access to qualified Australian psychologists whether they are in a capital city or a regional site, and you manage it all from one place with one set of reporting. There is no waitlist and no GP referral, so support reaches your whole workforce, not just head office.
What your people share with their clinician stays strictly between them and their clinician. As the employer you only ever receive anonymous, aggregate reporting, never names or session details. To protect privacy, insights are reported across cohorts rather than small teams where someone could be identified. That confidentiality is exactly what gives your people the confidence to reach out and keeps utilisation high.
You get live, de-identified dashboards showing utilisation, presenting issues and wellbeing trends across the organisation, which you can put straight in front of leadership. The wider evidence is strong too: research shows around $2.30 is returned for every $1 spent on the right workplace mental health action. Talked is designed to make that return visible, by lifting uptake and cutting the absenteeism and presenteeism that drain productivity.
The model WHS laws now make managing psychosocial hazards an enforceable duty. Talked supports this with aggregate psychosocial and wellbeing insights mapped to your obligations, practical training for managers and leaders, and 24/7 crisis and critical incident support across all your sites. You get a clear, documented record that you are identifying risk and acting on it, which is what regulators and insurers want to see.
Most large incumbent EAPs sit at very low utilisation, often only a few percent, because access is slow and the experience feels dated. That means you are paying for a program your people barely touch. Talked drives far higher uptake through fast access with no waitlists, real choice of qualified Australian psychologists, and a modern booking experience, plus the live reporting to prove the difference. You get more support reaching more of your people, and the data to back it up.
We handle the rollout. You get a dedicated account team, a tailored launch and communications plan to drive awareness across every site, and integration support so access is simple for staff. Most of your people can book in minutes from day one, with no referral and no long waits, so you see meaningful uptake early rather than waiting months for the program to bed in.
How Talked supports your people
References
- Productivity Commission, Mental Health Inquiry Report (2020)
- PwC and Beyond Blue, Creating a Mentally Healthy Workplace: Return on Investment Analysis (2014)
- PwC and Beyond Blue, Creating a Mentally Healthy Workplace: Return on Investment Analysis (2014)
- Australian Bureau of Statistics, National Study of Mental Health and Wellbeing (2020-2022)
- Safe Work Australia, Psychological health in the workplace (2020-21)
- Safe Work Australia, Psychological health in the workplace (2021-22)
Figures reflect publicly reported Australian data and are indicative. Talked is not affiliated with the organisations listed.
Give your whole workforce mental health support that works
Talked acknowledges the Traditional Owners of the lands on which we operate and pays respect to Elders past, present, and emerging.
We welcome and respect people of all backgrounds, genders, sexualities, abilities, and cultures.
If you are in crisis or experiencing suicidal or homicidal thoughts, please contact 000 or access these resources for emergency assistance.
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