EAP support for tech and engineering teams
On-call rotations and constant delivery wear tech teams down. Talked gives your engineers fast access to high quality Australian psychologists, before it hits retention.
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We work with many tech companies
The stress your team carries is already showing up in your numbers
lost each week to stress and burnout by Australian cyber and IT pros in 2025, up 26% on the year before
of surveyed organisations reported cybersecurity stress or burnout in their teams
of 1,000+ cyber and IT workers across the region said their stress and burnout rose in the past year
Why technology companies choose Talked
Tech moves fast, and so does the pressure on the people building it. Tight release cycles, 2am pages, restructures and the constant push to do more with smaller teams take a real toll. Talked gives your people genuine clinical support that fits how tech teams actually work, with the access speed and measurable outcomes a data-driven business expects.
Serious work-related mental health claims jumped 14.7% in a single year, from 15,300 to 17,600 in 2023-24, and mental health conditions now make up 12% of all serious claims.
Workers with a psychological injury are off work for an average of 35.7 weeks, almost five times longer than other serious injury claims.
For every dollar spent on an effective workplace mental health action, organisations can expect an average return of $2.30 in benefits.
Fast access that keeps pace with your sprints
When an engineer is struggling, a six-week wait for a first appointment helps no one. Talked connects your people with a qualified psychologist quickly, with no waitlists, so support lands while it still matters.
Sessions happen by video or phone, around shift work, on-call windows and distributed teams across time zones. Whether someone is in your Sydney office, working remote in regional Australia or covering an overnight roster, getting help is as simple as booking a slot.
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Built for the real pressures of tech work
Our psychologists understand the patterns that wear tech teams down, and your people do not have to explain the basics before they can get to the point.
- Always-on culture: midnight Slack messages, weekend Jira updates and the guilt of ever switching off
- On-call and incident stress: alert fatigue, high-severity pages and the dread of being the one holding the pager
- Job insecurity: rolling layoffs, AI reshaping roles and the anxiety of wondering whether your seat is next
Outcomes and reporting you can take to the board
You get clear, de-identified reporting on how your investment is performing: usage rates, presenting issues and outcome measures, so wellbeing stops being a guess and becomes something you can actually manage.
It is the same evidence base you need to meet your duty of care and psychosocial hazard obligations, and to show leadership the spend is working. For every dollar spent on effective workplace mental health action, organisations can expect an average return of $2.30 in benefits.
What tech leaders ask before rolling out Talked
Australian model WHS laws now require you to identify and manage psychosocial hazards, and high job demands, low control, job insecurity and on-call pressure are exactly the risks that show up in tech and security teams. Talked gives your people a clinical support pathway and gives you de-identified reporting on how it is being used and what is coming up. That evidence helps you show a regulator, your board and your insurer that you are taking reasonable steps to manage mental health risk, not just naming it in a policy.
Engineers are sceptical by nature, so trust comes from confidentiality being real. Everything an employee shares with their psychologist is private and clinical. You never see who booked a session or what they discussed. You only ever receive aggregated, de-identified data such as overall usage and broad themes, never anything that identifies an individual. When your people see that the program is genuinely confidential and easy to access, they use it, which is where the value comes from.
Fast. That is the point. Public mental health waitlists can run for months, which is no help when someone is in the middle of a rough patch or a tough on-call stretch. Talked connects your people with a qualified psychologist with no waitlists, by video or phone, so they can get support while the problem is still small. For a team running 24/7 systems, speed of access is the difference between a quiet recovery and a sudden resignation.
Yes. Talked is delivered entirely online by video and phone, so it works the same whether your team is in an office, fully remote or spread across time zones. There is nothing for a local site to set up and no clinic anyone has to travel to. A contractor in Perth and a team lead in Melbourne get the same fast access to the same high quality psychologists.
You get regular de-identified reporting on usage, the issues your people are bringing and outcome measures over time, so you can see the program working rather than hoping it is. That same data tells you where pressure is building, which teams are under strain and whether your other wellbeing efforts are landing. With workers off for an average of 35.7 weeks after a psychological injury, getting in early is where the return shows up, and the evidence points to an average of $2.30 back for every dollar invested in effective workplace mental health action.
Very little heavy lifting. We give you clear comms your people-and-culture team can drop into Slack, email, your intranet or onboarding, and your staff book directly without HR sitting in the middle. There is no portal for you to build and no clinical load on your managers. Most tech companies are up and running quickly, and we help you communicate it in a way that gets engineers and security staff to actually pay attention.
How Talked supports your people
References
- Sophos, The Future of Cybersecurity in Asia Pacific and Japan (5th edition), via ACS Information Age (2025)
- Sophos, The Future of Cybersecurity in Asia Pacific and Japan (5th edition), via Startup Daily (2025)
- Safe Work Australia, Key Work Health and Safety Statistics Australia 2025, via Mind Your Head (2025)
- PwC for beyondblue, Creating a mentally healthy workplace: Return on investment analysis (2014)
- Australian Bureau of Statistics, Working Arrangements (August 2025)
- Black Dog Institute, Modern work white paper, citing Productivity Commission (2020)
Figures reflect publicly reported Australian data and are indicative. Talked is not affiliated with the organisations listed.
Give your tech team support that keeps up with the pace
Talked acknowledges the Traditional Owners of the lands on which we operate and pays respect to Elders past, present, and emerging.
We welcome and respect people of all backgrounds, genders, sexualities, abilities, and cultures.
If you are in crisis or experiencing suicidal or homicidal thoughts, please contact 000 or access these resources for emergency assistance.
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