EAP that grows with you
Give your team of 20 to 199 fast access to qualified Australian psychologists, with no waitlists and clear reporting to protect your people and prove the value.
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Trusted by teams across Australian workplaces
Mental health is now a workforce and financial issue, not just a wellbeing one
Annual cost to Australian employers of mental health conditions through absenteeism, presenteeism and claims
Returned on average for every $1 invested in effective workplace mental health action
Of Australians aged 16-85 experienced a mental disorder in the past year, around 20 people in a 100-person team
Why medium businesses choose Talked
At your size, you carry real duty-of-care obligations but rarely have a full in-house wellbeing team to meet them. Talked gives you the clinical quality and reporting that big employers rely on, set up in a way that fits a leaner business. Here is what that looks like in practice.
Serious workers' compensation claims for mental health conditions in 2023-24, up 14.7% in a single year and the highest share of all serious claims on record.
The median payout for a serious mental health claim, more than four times the $16,300 median across all serious claims. One claim can hit a growing business hard.
The median time a worker takes off for a serious mental health condition, almost five times the 7.4 weeks lost across all serious claims. That is most of a year without a key team member.
Fast access keeps your people at work
When someone on a team of this size is struggling, you notice it in the roster, the deadlines and the mood of the room. Talked connects your employees with a qualified Australian psychologist by phone, video or message, any hour of the day, with no waitlist and no GP referral.
Getting in early, before things tip into leave, is how you keep good people contributing instead of out for months. With the median mental health claim taking 35.7 weeks off work, the cost of waiting is most of a year without a key team member.
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Reporting that proves the value to leadership
You are the one who has to justify the spend to a board, an owner or a finance lead. Talked gives you clear, de-identified reporting on how the service is used and where wellbeing risks are emerging across your workforce, so the conversation is about evidence, not gut feel.
With every $1 invested in effective workplace mental health action returning $2.30 on average, you can show this is a return, not just a cost.
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Meet your duty of care without a big HR team
Psychosocial hazard obligations apply to you whether or not you have the headcount to manage them. Talked gives you the clinical depth of a much larger program plus practical support for the managers who carry it day to day.
- Confidential, aggregate utilisation and wellbeing insights you can take to leadership
- Practical support for your psychosocial hazard obligations
- Manager training so your team leaders can spot and respond to early signs
Medium business EAP, common questions
Yes. At 20 to 199 people you feel every absence, and one serious mental health claim, with a median payout of $67,400, can hit a growing business hard. Looking after your team early reduces absenteeism and turnover and helps you keep the good staff you have worked hard to find. Talked gives you the clinical quality larger employers offer, with reporting that scales to your organisation, so the investment is one you can measure.
What your people share with their psychologist stays private. As the employer you only ever receive anonymous, aggregate reporting on how the service is used, never names or details. In a business your size, where people know each other well, that privacy is exactly what makes staff comfortable reaching out before a problem grows.
It is quick to set up and easy to launch across a team your size. Your people get a simple link or code, book online in a few minutes, choose a psychologist and connect by video, phone or message. There is no GP referral and no long waits, so uptake is strong from day one without adding to your workload.
You get clear, de-identified reporting on uptake and wellbeing trends across your workforce. That lets you show leadership the value, track outcomes over time and act early in the teams where support is needed most, rather than finding out when someone goes on leave.
Talked gives you confidential aggregate insights into wellbeing risks, practical support for your psychosocial hazard obligations and training for your managers. With serious mental health claims up 14.7 percent in a single year and now the highest share of all serious claims on record, having a clear, documented support program in place is part of meeting your obligations as an employer.
It is one of the most direct levers you have. Around 1 in 5 Australian adults experiences a mental disorder in any given year, so on a team of 100 that is roughly 20 of your people. Giving them fast, genuine support, rather than a hotline they never use, is what builds the loyalty that keeps people from leaving for the next offer.
How Talked supports your people
References
- PwC & Beyond Blue, Creating a Mentally Healthy Workplace: Return on Investment Analysis (2014)
- Safe Work Australia, Key Work Health and Safety Statistics Australia 2025
- Australian Bureau of Statistics, National Study of Mental Health and Wellbeing (2020-2022)
- SuperFriend, Indicators of a Thriving Workplace (2023)
- Black Dog Institute, Modern work: how changes to the way we work are impacting Australians' mental health (2021)
- Safe Work Australia, Psychosocial Safety Climate and Better Productivity in Australian Workplaces (2016)
Figures reflect publicly reported Australian data and are indicative. Talked is not affiliated with the organisations listed.
Find the right support for your team
Talked acknowledges the Traditional Owners of the lands on which we operate and pays respect to Elders past, present, and emerging.
We welcome and respect people of all backgrounds, genders, sexualities, abilities, and cultures.
If you are in crisis or experiencing suicidal or homicidal thoughts, please contact 000 or access these resources for emergency assistance.
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