Mental health support that keeps the line moving

Australian work health and safety laws now require you to manage psychosocial hazards like work pressure, bullying and fatigue, the same way you manage physical risk. Talked gives your team genuine, fast access to qualified clinicians, plus de-identified reporting that shows the program is being used and where the pressure sits. That is practical evidence you are taking reasonable steps to support your workforce, which matters if a claim or an inspection ever lands.

Yes, completely. What an employee discusses with their clinician is private and never shared with you, their manager or anyone on site. You receive reporting that is de-identified and aggregated, so you see overall usage and themes across the workforce but never who attended or what was said. That confidentiality is exactly what gives your people the confidence to reach out early, before a problem turns into a safety incident or a workers' compensation claim.

That is exactly who we built the access model for. Sessions are available by phone and video, including outside standard business hours, so someone on nights, an early start or a rotating roster can book a time that works without taking unpaid leave. There are no waitlists, so a worker who reaches out this week is talking to a clinician quickly, not stuck waiting while things get worse.

Many traditional EAPs have long waits, low engagement and clinicians who do not understand shop floor life. Talked matches each worker to a high quality psychologist or counsellor who gets the realities of manufacturing, from chronic physical strain to the aftermath of an incident, and connects them fast. You also get clear reporting, so instead of wondering whether anyone is using it, you can see engagement and act on the themes that come up.

Mental health claims are expensive and slow. A mental health condition claim takes more than five times as long off work as a typical serious claim and costs more than four times as much in compensation. Catching issues early with accessible support helps you avoid that cost, reduce absenteeism and hold on to skilled, hard-to-replace workers. The evidence is strong: every dollar spent on an effective workplace mental health action returns $2.30.

Fast. We handle the setup and give you simple materials to introduce Talked across your sites, including printed options for crews who do not sit at a desk all day. Most employers are up and running in days, not months, and we help you communicate it in a way that lands on the floor, in the office and across every shift.