Mental health support built for life on the road
An EAP made for shift work and the road. Give your drivers, yard and office teams fast, confidential access to high quality Australian psychologists, with reporting that proves duty of care.
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Trusted by teams across Australian workplaces
Logistics carries some of the heaviest mental health pressure of any Australian industry
Australian truck drivers report some level of psychological distress, against 1 in 3 for working-age men
serious workers' comp claims per million hours in transport, postal and warehousing, well above the 6.8 all-industries average
leading cause of death for Australian truck drivers under 39 is now suicide
Why logistics operators choose Talked
Your people are spread across depots, cabs and warehouses, often working odd hours and rarely sitting still at a desk. A standard EAP that nobody can reach at 4am does not cut it. Talked is designed for the realities of transport and logistics: easy to access from anywhere, genuinely confidential, and backed by qualified clinicians who understand the pressures of the job. Here is how it helps your organisation.
of Australian truck drivers experience severe psychological distress, with another 36.7% at moderate levels
of all mental illness claims in transport, postal and warehousing are linked to a vehicle accident
longer is the median time lost from work for a mental health claim compared with all other injuries and diseases
Fast, real help that fits shift work
Your team does not work nine to five, so their support should not either. Talked connects your people to registered psychologists and counsellors with no waitlists, by phone or video, including early mornings, nights and weekends.
Whether someone is parked at a roadhouse between legs or finishing a late shift at the warehouse, they can book and speak to a real clinician without taking a day off or driving across town to a clinic.
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Support for the moments that hit hardest
Logistics work comes with events that other industries rarely face. Talked gives your people clinical support for the situations that come with the territory, handled by clinicians who treat it with the weight it deserves.
- Critical incident support after a crash, near miss or roadside trauma, with half of all mental illness claims in transport, postal and warehousing linked to a vehicle accident
- Help managing fatigue, isolation and long stretches away from family that wear drivers down over time
- Confidential support for stress, anxiety, relationship strain and alcohol or drug concerns before they affect safety on the road
Proof it is working, and cover for your obligations
You need to show your board, your insurer and your regulator that you are taking psychosocial risk seriously. Talked gives you de-identified reporting on usage, themes and outcomes so you can see the program working without ever compromising a single person's privacy.
Mental health claims keep people off the job around five times longer than other injuries, so getting your team early, effective support protects your people, your roster and your operating costs, and helps you meet your duty of care and psychosocial obligations.
What logistics employers ask us
Everything your people share with a Talked clinician stays between them and that clinician. You will never see who booked, what was discussed or any personal details. The only thing you receive is de-identified, aggregated reporting on overall usage and themes. That separation is what gets your team to actually pick up the phone, especially in a tight-knit depot where people worry about word getting around.
From anywhere, on their own phone. Your people can book and attend sessions by phone or video without coming into a clinic or an office. A driver can talk to a psychologist from the cab during a break, and warehouse or yard staff can book around their shift. There is nothing to install on company systems and no need to be at a desk.
Yes. Crashes, near misses and roadside trauma are a real part of this industry, and half of all mental illness claims in transport, postal and warehousing are linked to a vehicle accident. We provide critical incident support so affected drivers and crew can speak to a qualified clinician quickly after an event, which helps people recover and get back to work safely rather than carrying it alone.
Providing access to high quality mental health support is a concrete, evidence-backed part of managing psychosocial risk under WHS law. Talked gives your people clinical care with no waitlist and gives you de-identified reporting you can show your board, insurer or regulator to demonstrate you are acting on those risks. It is a clear way to back up your safety commitments with real provision, not just a policy on paper.
You get regular de-identified reporting on uptake, the broad themes people are seeking help for, and outcomes, so you can see engagement across your workforce. Because mental health claims keep people off the job around five times longer than other injuries, getting your team early, effective support has a direct effect on absenteeism, claim duration and retention. We help you connect that reporting back to the cost of turnover and lost time so the value is clear.
Quickly. Once you are set up we provide simple materials you can share across depots, cabs and the warehouse so every part of your team knows what is available and how to reach it. There is no complex onboarding for staff and no software for them to learn. Most operators are up and running with their whole workforce covered in a matter of days, including drivers who are rarely on site.
How Talked supports your people
References
- Monash University, BMC Public Health, national cross-sectional study of 1,390 Australian truck drivers (2022)
- Safe Work Australia, Key Work Health and Safety Statistics Australia 2025
- Monash University Driving Health study, reported by Safety Solutions (2020)
- NSW Government, Transport, postal and warehousing mental health resource kit
- Safe Work Australia, Key Work Health and Safety Statistics Australia 2025 (media release)
Figures reflect publicly reported Australian data and are indicative. Talked is not affiliated with the organisations listed.
Give your logistics team the support the road demands
Talked acknowledges the Traditional Owners of the lands on which we operate and pays respect to Elders past, present, and emerging.
We welcome and respect people of all backgrounds, genders, sexualities, abilities, and cultures.
If you are in crisis or experiencing suicidal or homicidal thoughts, please contact 000 or access these resources for emergency assistance.
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